Terri Pirtle and Sandy Price from Dayton, OH
I am not sure to whose attention I should address this letter, but can you please see that it gets to the right person. We just wanted to say a few things about our most positive experience with Midwest RV regarding the purchase of our new Sport Trek travel trailer.
First of all, we think you are just the BEST. You patiently answered all of our questions and with great leadership ability, gave us the confidence to take the step of signing on that dotted line. I can truly say I have never known a more capable and sincere salesperson. It has been a pleasure dealing with you. Hopefully, we will have many pleasant trips together in the future as we are very happy to also have you as a friend.
Julie gave us our initiation in the new travel trailer. We have never owned a travel trailer before and we had TONS of questions for her. She was excellent. She was very knowledgeable about the trailer experience and I knew we were being given an informative education. Again, this just further increased our comfort level. Julie allowed me to take a video of her giving us some instructions and I think she was made for the camera. We have watched that film a lot and we always take something new away with every viewing. She is a definite asset to the company.
The guys in the shop have been courteous and helpful. When we went back today to pick up some mirror extensions, Tim even put them on our mirrors for us!
All this is just to say thank you for a great experience.
Luke Baker from OH
I just wanted to say thanks for your help with our new camper!! Got it home Saturday and it is all setup…well we worked in it before we had to close it up for the snow. Also, I wanted to comment on how professional and helpful that everyone was…Julie was great in the walk thru!! Thanks again!!
John & Marilyn from Loveland, Ohio
John and I just wanted to let you know how pleased we are with our new/used fifth wheel. We took it camping over the weekend, we even met the gentlemen that moves them around. He recognized our camper and told us he works for Colerain RV. He bragged about how nice everyone is in the company!
Aline, you are a wonderful person and the staff was very helpful. We thoroughly enjoyed our experience! Thank you so much.
Joey from Middletown, Ohio
Wow, what a haul home, well to storage! This thing is big. Again, thank you for all of your help. I really appreciate all your expertise and attention to my needs. The rest of the Colerain RV crew were amazing!! I enjoyed the whole process, thank you.
Mark from Paint Lick, Ky
Wow, I’m not used to this level of customer service from an RV dealer!
We were very pleased with our treatment from the initial sale, to the prep/demo/WDH installation. Robert did a good job of explaining things and the hitch installation was perfect.
We made it home with ZERO issues. I did have to stop and put air in my air bags a couple of times, until I found the proper setting, then she towed like a dream.
Got it home, plugged it up in the driveway (have a 30 amp camper outlet on the garage), and tested everything to make sure it all worked after the trip and it did. Only thing we found was a slight drip from the toilet connector, tightened that up and problem solved.
Can’t wait until our October trip to Colorado!
Thank you again for the above and beyond treatment and I will send anyone looking your direction!
Colerain RV - Indianapolis
5701 Elmwood Ave
Indianapolis, IN 46203
From I-465: Take exit 52 for Emerson Avenue. Left at S Emerson Ave, and 1st right onto Elmwood Avenue. We'll be on the right!
Colerain RV/Midwest RV - Dayton
We Have Moved To
1775 S. Dayton Lakeview Rd.
New Carlisle, Oh 45344
Colerain RV at Alum Creek
5742 East State Route 37
Delaware, Oh 43015
Colerain RV / Midwest RV is not responsible for any misprints, typos, or errors found in our website pages. Any price listed does not include sales taxes or title/document fees. Product information is as accurate as possible at the time of publication. Features, prices and specifications are subject to change without notice. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Please contact us at 800-332-4270 for availability as our inventory changes rapidly. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available.