Jack from Key West, Fl
I would like to take this opportunity to thank Colerain RVs ERIK ZINICOLA and all your employees in the Cincinnati center for the positive experience we recently had when purchasing our new 2015 Keystone Cougar High Country 333MKS. Our salesperson (Matt McDermott) and David Gerber (financing) were great to work with. Don’t remember his last name unfortunately but “Mike” who did our walk-thru demo at the end of the day (May 12th) was very thorough, professional and I only wish I had video tapped his demo. Lots of good information in a short amount of time. He definitely knows his stuff. This is my third RV and I learned a LOT from Mike that day.
Of all the wonderful employees we worked with at Colerain, ERIK ZINICOLA in the service department has provided OUTSTANDING customer service! As is typical with all new RVs, we had a couple small issues which Erik helped me correct via returned telephone calls, and emails, many which were conducted ‘after hours’. His knowledge and willingness to help me sort through the issues via telephone/emails has been the difference in a good experience and a GREAT experience. He has called Dometic REPS when he didn’t have the answer(s) and he always returned my calls and emails promptly. As a customer, that means a lot to know I wasn’t abandoned after the sale. We drove 2600 miles round trip from Key West, FL to Cincinnati for our purchase and we would do it again!
I can’t thank Erik and the other Colerain employees enough for the outstanding customer service we have been provided. Please extend my sincere appreciation to Erik and all the employees at Colerain RV on a job well done!
Terri Pirtle and Sandy Price from Dayton, OH
I am not sure to whose attention I should address this letter, but can you please see that it gets to the right person. We just wanted to say a few things about our most positive experience with Midwest RV regarding the purchase of our new Sport Trek travel trailer.
First of all, we think you are just the BEST. You patiently answered all of our questions and with great leadership ability, gave us the confidence to take the step of signing on that dotted line. I can truly say I have never known a more capable and sincere salesperson. It has been a pleasure dealing with you. Hopefully, we will have many pleasant trips together in the future as we are very happy to also have you as a friend.
Julie gave us our initiation in the new travel trailer. We have never owned a travel trailer before and we had TONS of questions for her. She was excellent. She was very knowledgeable about the trailer experience and I knew we were being given an informative education. Again, this just further increased our comfort level. Julie allowed me to take a video of her giving us some instructions and I think she was made for the camera. We have watched that film a lot and we always take something new away with every viewing. She is a definite asset to the company.
The guys in the shop have been courteous and helpful. When we went back today to pick up some mirror extensions, Tim even put them on our mirrors for us!
All this is just to say thank you for a great experience.
Joey from Middletown, Ohio
Wow, what a haul home, well to storage! This thing is big. Again, thank you for all of your help. I really appreciate all your expertise and attention to my needs. The rest of the Colerain RV crew were amazing!! I enjoyed the whole process, thank you.
John & Marilyn from Loveland, Ohio
John and I just wanted to let you know how pleased we are with our new/used fifth wheel. We took it camping over the weekend, we even met the gentlemen that moves them around. He recognized our camper and told us he works for Colerain RV. He bragged about how nice everyone is in the company!
Aline, you are a wonderful person and the staff was very helpful. We thoroughly enjoyed our experience! Thank you so much.
Lynn from Ohio
Thanks for all your help in getting our "new" camper. We're looking forward to the new camping season. You and Josh were great!
Colerain RV - Indianapolis
5701 Elmwood Ave
Indianapolis, IN 46203
From I-465: Take exit 52 for Emerson Avenue. Left at S Emerson Ave, and 1st right onto Elmwood Avenue. We'll be on the right!
Midwest RV - Dayton
1100 Brandt Pike
Dayton, OH 45404
From I-75: Take the Stanley Road exit. East on Stanley for about a mile. Turn left on Brand Pike for about a mile. You should see us on the right!
Colerain RV at Alum Creek
5742 East State Route 37
Delaware, Oh 43015
Colerain RV / Midwest RV is not responsible for any misprints, typos, or errors found in our website pages. Any price listed does not include sales taxes or title/document fees. Product information is as accurate as possible at the time of publication. Features, prices and specifications are subject to change without notice. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Please contact us at 800-332-4270 for availability as our inventory changes rapidly. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available.